Symptoms
After Java VM update in Windows DS-Client, user will not be able to start Classic DS-User from Start menu.
When attempted to start Classic Java DS-User from the start menu, the following error is reproted:
ITEM JAVAW.EXE THAT THIS SHORTCUT REFERS TO HAS BEEN CHANGED OR MOVED
Cause
The Classic DS-User is still pointing to the old javaw.exe from the previous version.
Workaround
1. Check this location to confirm if all the DS-Client shortcuts are still in place:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Asigra DS-Client\
2. Right click the 'Classic DS-User shortcut --> Properties --> Target Location: bin
Scroll the target path:
"C:\Program Files\Java\jre7\bin\javaw.exe" -Xmx200m -jar "C:\Program Files\CloudBackup\DS-Client\dsuser.jar"
Then,
3. Check the latest Java version in the following path:
C:\Program Files\Java\
Most likely you will see multiple folders: jre7, jre_xxxx, etc.
4. Modify the shortcut in step#2 to point to the latest java version
"C:\Program Files\Java\jrexxxx\bin\javaw.exe" -Xmx200m -jar "C:\Program Files\CloudBackup\DS-Client\dsuser.jar"