Failed to Get Changed Blocks

Failed to get change blocks, performing full backup.


 Application Message ID: N/A
Product:  DS-Client
Category:  Asigra Software
Software Version:  12.2 and newer
Last Updated:  2018-03-12

Symptoms

The error is reported during backup (VMware VADP backup sets).


Cause

A known VMware issue described in the VMware KB #2090639 "QueryChangedDiskAreas API returns incorrect
sectors after extending virtual machine VMDK file with Changed Block Tracking (CBT) enabled"


Workaround

Follow the recommendations available in the VMware KB #2090639 (apply the corresponding patch for the ESXi version running on the backup source VMWare environment).
The link for this KB is:
https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2090639
The issue is fixed in the patches mentioned below (that must be applied on the ESXi hosts):
  • change blocks
  • 1 משתמשים שמצאו מאמר זה מועיל
?האם התשובה שקיבלתם הייתה מועילה

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